Trabolgan.com realise some people are unsure about entering their personal details into web sites over the internet. Below, we explain how we use your information and how we protect your privacy.

Information required to process your booking
For us to process a booking for you, we require some information from you. This includes your name, address, names of those in your party, ages of those under the age of 18, your phone number and email address. Also, since we confirm your booking while you are on the site, we require your credit or debit card details so we can guarantee your reservation when you pay your deposit.

Who sees your information
Your information is used by the Trabolgan Reservations department so that they know who you are, how many are in your group and when they are to expect you. We keep your name, your phone number, your email address, your credit card details and of course, the details of your booking. We require this information to accept a confirmed booking from you.

Security
All information we collect from you is gathered when you are on our secure server. The secure server, which is signed by Thawte, means that information is transferred securely between your computer and the Trabolgan.com server and that no third parties can intercept and read and use the data. The padlock symbol on your browser indicates you are on a secure server. We send information to the server in the same way, again ensuring that no third parties can intercept and see your information.

How we use your information
We only use your email address for sending you a confirmation of your bookings or to contact you for any reason directly linked to your reservation, or occasionally to inform you of new features on Trabolgan.com. We only use your phone number to contact you urgently if there is a problem with your booking. We never give or sell your personal details to any third parties. On occasions, we may supply statistics about our customers. These statistics never contain personally identifying information.